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Information concerning the website www.swissgoldservices.com, published under article 6 III of French law no. 2004-575 of 21 June 2004 on confidence in the digital economy.
www.swissgoldservices.com is published by SWISS RECYCLING METALS SARL, 1913 route de Cannes, 06560 Valbonne, France.
Swiss Gold Services is the trading name under which this company operates its Valbonne counter.
The parent company, Swiss Recycling Metals Sàrl, is a Swiss limited liability company with capital of CHF 20,000, registered in the Swiss commercial register under number CHE-192.348.718, with its registered office at Rue des Bains 35, 1205 Geneva, Switzerland.
Benjamin Maloron, as legal representative of the publishing company.
The site is hosted by Calenzy Pte. Ltd., 160 Robinson Road, #14-04, Singapore 068914. Telephone: +65 6232 7812.
The underlying infrastructure is provided by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg. The servers hosting this site, and the data it processes, are located in the Paris region (eu-west-3), in France.
Buying precious metals from private individuals is a regulated activity in France. The buyer must verify the seller's identity, record each purchase in a register kept available to the authorities, and retain that register. Valid photographic identification is therefore required for any transaction.
A sale of precious metals by a private individual is subject to the French flat-rate tax on precious metals or, by election and on production of proof of acquisition, to the capital gains regime for movable property. This information is general and does not constitute personalised tax advice.
All content on this site — text, photographs, logos, graphic elements and structure — is protected by intellectual property law and remains the property of the publishing company or its rights holders. Any reproduction or representation, in whole or in part, without prior written authorisation is prohibited.
The processing of personal data carried out through this site, its purposes, retention periods and how to exercise your rights are described in our privacy policy.
Buy-back transactions are governed by our terms and conditions.
Under article L.612-1 of the French consumer code, every consumer is entitled to use a consumer mediator, free of charge, to settle a dispute with a trader out of court. The publishing company has enrolled with the following mediation service:
The mediator may only be approached after a written complaint has first been sent to Swiss Gold Services and has not been resolved, and within one year of that complaint. You can send us that complaint by email to contact@swissgoldservices.com or by post to 1913 route de Cannes, 06560 Valbonne, France.